Job completed for Joanna O.

Completion date: February 27, 2024

Location: Winchester, MA

Why did the customer contact us?

Customer called us looking for a solution to her basement water issue. She would experience flooding with heavy rain and was looking for a way to control the situation. She was interested in a drainage solution along with a sump pump install.

Solutions provided:

We recommended getting a drainage system installed along with a sump pump to help with the basement water issue. We also recommended a Vapor barrier on her walls to help lock in any water and/or moisture and direct it into the drainage system. The customer was satisfied with our recommendation and asked us to do a partial drainage install. We completed the install for her and she called us a few weeks later asking for us to extend the drainage system for her due to obtaining water in the area with no drainage. We went back and extended her drainage system and she has not experienced any water since!

Why Customers Trust Us With Their Basement

Northeast Basement Solutions
  • 20+ Years of Experience
  • Locally Owned and Operated
  • Savings of Up to 50% Over Other Methods
  • A Transferable Lifetime Warranty for Basement Waterproofing Systems
  • We Work With Your Insurance
  • FREE Written Estimates and Inspections, and Fast Installation
Read What Our Customers Are Saying

We pride ourselves with the best customer service in the industry

  • Brentwood, NH
  • 5 Stars

The sump pump installation was done as a first step of a larger basement remodel project. The job was done quickly, done right, and the team made sure to explain what they were doing and why at every step, including a run through of how the system worked and what to expect once it was in. I have since hired Northeast Basement Solutions to do the full project and am having the same good experience thus far. Highest recommendation

  • Lowell, MA
  • 5 Stars

Mark and Miguel are A+ professionals! We used Northeast Basement Solutions for a foundation issue in our new home. They not only came in with a very reasonable quote, they started on the project quickly and took the time to educate us on several things we asked about. They were very responsive and communicated every step of the way. We will definitely be calling them for future waterproofing work. Thanks Northeast!

  • Tewksbury, MA
  • 5 Stars

...We had a dark and moldy basement that is now a bright and clean home gym. They removed all the carpeting, moldy drywall, broken doors, old and broken ceiling lights and old and broken ceiling tiles and replaced everything with new and updated materials. They corrected some old, improperly wired electric stuff and insulated spots that were previously lacking insulation...We'll be enjoying this space as we never have before and are really thankful we were able to work with N.E. Basement!

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