Reviews for Northeast Basement Solutions

• Reviewed By: Jane C.
• Location: Dover, Nh,
• May 30th, 2024

• Please rate the quality of service you received?
• Was our staff friendly and courteous throughout the duration of the work?
• How would you rate your overall experience with Northeast Basement Solutions?
• Comment: I had a crack in the foundation that resulted in water on the floor in the basement after a heavy rain. I got five estimates and four of them included plans to dig up the basement floor perimeter – exactly what I didn’t want. Northeast Basement Solutions is the company I would call again if I have another serious water problem. Miguel was very respectful, patient and listened when I told him what I wanted and what I didn’t want done in the basement. His suggestion was designed to solve the problem without digging up the basement floor and his was the most reasonable price. I immediately approved. The price was not the main reason I hired NBS, but I admit it did figure into my decision. A date was set. The work took just one day, and when the job was completed, Miguel wanted me to see the work before they left. It was what he described, what I agreed to and exactly what I wanted.\r\nAmanda was terrific to work with. We spoke on the phone several times and it was like talking to a friend. She was understanding when I had a family emergency and needed to reschedule which she did immediately. As I already said, I would not hesitate to call Northeast Basement Solutions if, God forbid, I ever have another water problem, and I will recommend Northeast Basement Solutions to anyone who has a basement water problem.
• Overall Rating